In today's competitive business environment, successful negotiations require more than just persuasion—they demand an understanding of the psychological dynamics at play. "The Psychology in Negotiation" course is designed to equip you with the practical strategies needed to create win–win outcomes while fostering long-term relationships. By exploring how first impressions, effective communication, and personal energy impact negotiation success, this two-day program offers interactive lectures, workshops, and role-playing activities that prepare you—physically, mentally, and emotionally—for every step of the negotiation process.
Who is it for?
This program is ideal for professionals, sales teams, and managers who want to enhance their negotiation skills by applying psychological insights, refining communication techniques, and building lasting, mutually beneficial relationships.
Key Learning Outcomes
Understand the importance of a well-groomed personality and making a strong first impression.
Master effective communication methods that set the stage for successful negotiation, including active listening and clear messaging.
Recognize common negotiation obstacles and develop strategies to transform challenges into opportunities.
Learn comprehensive preparation techniques—covering physical, mental, and emotional readiness—to enter negotiations confidently.
Manage personal energy and trust dynamics to positively influence the negotiation process.
Acquire proven closing techniques and follow-up strategies that ensure sustainable, win–win outcomes.
Modules
Casting the first impression
How to put the best foot forward
Setting the stage for effective negotiation
Understanding the negotiation process & its mechanics
The power of listening
Handling a difficult client / negotiator
Converting obstacles into deals
Physical preparation
Emotional preparation
Mental preparation
Monitoring the intention
Are you an energy sucker or an energy giver?
Understanding the process of trust energy
The benefits of the giving energy
Asking the right questions leading towards the closure