Stress and Anger Management

SOFT SKILLS

Stress and Anger Management

SOFT SKILLS

About Course

This program takes a holistic approach to addressing stress and anger management, emphasizing both professional and personal well-being within the context of sales cycles. Participants will explore the sources, types, and effects of stress and anger while learning how to identify personal triggers and build resilience. Through interactive sessions and dynamic methodologies, the course equips sales professionals and other team members with practical tools to manage emotions, improve communication, and foster positive relationships—ensuring enhanced productivity and a healthier work-life balance.

Who is it for?

This training is designed for sales professionals and any individuals seeking to improve their ability to manage stress and anger, thereby enhancing both work performance and personal well-being.

Key Learning Outcomes

Modules

  • Understand the significance of Mental & Physical Health
  • Definitions and types of stress and anger
  • What are the effects and consequences
  • Common Triggers that are subconscious
  • Identify Personal Triggers

  • A Positive Outlook
  • Finding breakthroughs in all interactions
  • Coaching & Mentoring factors

  • Harnessing the ability to listen and reflect – Empathy and Active Listening
  • How to avoid impulsiveness in response
  • Persuasion and Influencing Skills
  • Conflict Resolution Principles

  • Understanding Sales Cycle
  • Finding the balance between reducing stress and anger and an increase in focus and attention
  • Closing the deal
  • Relationship over closing a deal
  • Creating daily routines
  • Coping Strategies
  • Monitoring Mechanics and Reviews

  • Foster Self Awareness and EQ
  • Time Management fundamentals
  • Evolve both professionally and personally
  • Practicing ‘TIME TO MYSELF’
  • Assertiveness

  • Kaizen – Continuous improvement
  • Focused Brainstorming
  • P.A.J.E.R.O.

  • Muddling through model
  • Elimination model
  • Rational / logic model
  • Creative model

  • Knowing one self
  • Strength and weakness
  • Mapping your formula

  • Overcoming resistance
  • Owning the solution

Duration

Duration

2 days

Trainer

Trainer

Mr. Kumar Nagalingam

Senior Trainer & Consultant

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