This program takes a holistic approach to addressing stress and anger management, emphasizing both professional and personal well-being within the context of sales cycles. Participants will explore the sources, types, and effects of stress and anger while learning how to identify personal triggers and build resilience. Through interactive sessions and dynamic methodologies, the course equips sales professionals and other team members with practical tools to manage emotions, improve communication, and foster positive relationships—ensuring enhanced productivity and a healthier work-life balance.
Who is it for?
This training is designed for sales professionals and any individuals seeking to improve their ability to manage stress and anger, thereby enhancing both work performance and personal well-being.
Key Learning Outcomes
Understand the significance of mental and physical health, and define the various types of stress and anger along with their effects.
Identify common and personal subconscious triggers that contribute to stress and anger.
Develop a positive outlook and build resilience through coaching, mentoring, and breakthrough strategies.
Improve communication skills through active listening, empathy, and conflict resolution techniques to avoid impulsive reactions.
Learn to balance stress reduction with increased focus and attention to achieve sales targets and maintain strong customer relationships.
Establish daily routines and coping strategies that support both professional performance and personal growth, including time management, self-awareness, and assertiveness.
Modules
Understand the significance of Mental & Physical Health
Definitions and types of stress and anger
What are the effects and consequences
Common Triggers that are subconscious
Identify Personal Triggers
A Positive Outlook
Finding breakthroughs in all interactions
Coaching & Mentoring factors
Harnessing the ability to listen and reflect – Empathy and Active Listening
How to avoid impulsiveness in response
Persuasion and Influencing Skills
Conflict Resolution Principles
Understanding Sales Cycle
Finding the balance between reducing stress and anger and an increase in focus and attention